This Privacy Policy describes the policies of Hawthorne Appliance Repair regarding the collection, use, and sharing of personal information we receive from users of our website. By using our website or submitting a service request form, you agree to the terms outlined herein. This policy is designed to comply with U.S. law and reflects our commitment to protecting user privacy.

Users may contact Hawthorne Appliance Repair through a call request form on our website, which sends submissions via email. We do not process transactions or collect credit card information on our website. The primary function of our website is to provide information about our appliance repair services.

By contacting us either through our website or via phone, users agree to allow us and our partners to contact them using the provided phone number, email address, or text message. This contact will be for service-related purposes such as scheduling appointments or follow-up communications regarding the services requested.

Users acknowledge and agree that their personal information may be shared with our trusted partners, as necessary, to fulfill operational and service needs. We ensure that these partners are bound by confidentiality obligations and are committed to protecting user information.

We may collect non-personal browsing data through cookies, web beacons, or similar technologies to improve the user experience on our website. This information helps us understand user preferences, manage website performance, and enhance overall site usability.

By using our website, users agree to waive their right to sue or take any legal action beyond direct negotiation with Hawthorne Appliance Repair for any disputes arising from their use of the website or our services. In any dispute, users agree that the maximum compensation for claims is limited to $100, regardless of the nature of the claim or the damages incurred.

In the event of a dispute, each party will bear its own legal fees and expenses. We strongly encourage resolving any disagreements through direct communication with our team. For opt-out requests or further inquiries, users can contact us by phone at (310) 742-5186.

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and your continued use of the site after such modifications will constitute your acceptance of the new policy terms. We encourage you to review this Privacy Policy periodically to remain informed about how we are protecting the personal information we collect.